Jaylyn Tinker's love for the Cheesecake Factory began when she was 10 years old, when her parents took her there for her birthday. Jaylyn fell in love with everything about the place from that day forward; the atmosphere, the food, and the service were all perfect in her opinion. Celebrating special occasions at the Cheesecake Factory became a family tradition, and Jaylyn continued to go there with friends or alone as she grew older. Her love for the restaurant had a profound impact on her life, and she even mentioned it in her college admissions essays, emphasizing how the restaurant taught her the value of hospitality and inspired her to pursue a career in the hospitality industry.
Jaylyn's story exemplifies how food and restaurants can
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When asked what initially drew Jaylyn to the restaurant, she replied, "I believe it was the environment. The restaurant exudes a warm and inviting atmosphere, and it is extremely welcoming. I remember feeling so at ease there." This sentiment is consistent with Jaylyn's college admissions essays and Alicia Kelso's Forbes article on the importance of customer experience in the restaurant industry. The Cheesecake Factory's emphasis on creating a welcoming and comfortable environment for customers is what distinguishes it from other restaurants and keeps customers like Jaylyn returning for more.
Jaylyn's affection for the Cheesecake Factory extends beyond the atmosphere to the employees. "The staff at the Cheesecake Factory became like family to me, and they knew me by name," Jaylyn said when asked about her experience with the staff. This personal connection is what distinguishes the Cheesecake Factory from other restaurants, and it is something Jaylyn believes is critical for her to learn if she ever opens her own restaurant. Jaylyn's relationship with the Cheesecake Factory staff exemplifies the power of quality service and its ability to forge long-lasting
Going through the small double steel door, I saw some of her co-workers. There is not many chefs in the back. There were around 5 people, including her uncle, working and preparing the dish for the customers. Some were Hispanic and the others were Asian. Chen stated that she like to come to the kitchen during her break to talk to the chefs about her day and talk about the annoying customers.
Focusing on acknowledging and respecting customers has helped the business establish a difference for its brand. The inside of their facilities is another element that has contributed to the company's major success. Inside, Chick-fil-A's tables are constantly set with flowers and a polished welcoming atmosphere (Chick-Fil-A’s Secret to Success). Additionally, personnel are taught unique language and behavior, such as the use of the word "entree" instead of "combo" when referring to meals. Additionally, staff members visit customers often.
Their employees are required to do multiple things within the business that put them above other fast food chains including, “Using “my pleasure” instead of you’re welcome, greet customers with an umbrella when it’s raining, fresh flowers on tables, ‘table touches’ to check in mid-meal, carrying customers trays to their table, calling customer by first name not by number, genuine empathy when expectations are not met” (Beard, Ross). The restaurant also is one of the top on wait time, on average 3 minutes putting their average wait time above that of McDonalds and Burger
In July of 2014, Jarrett Krosoczka gave a highly persuasive speech about an unusual topic: lunch ladies. This speech, titled “Why Lunch Ladies are Heroes,” uses tales if why lunch ladies going beyond just cooking food to change the audience of sophisticated people for the better. He also teaches how a person can change the life of a lunch lady. Lunch ladies are not thanked enough, and he is speaking out to change that. Krosoczka is greatly influential in the topic of lunch ladies and uses strong emotional stories and crafty informal language to change people.
Every dessert was catching my eye, I specifically could not wait until I was devouring a mint chocolate chip sundae. While we were lingering for the check, Sierra’s grandparents were reminiscing about when they used to go on date nights to Fentons every weekend. Immediately, I was able to grasp the nature of important Fentons was to her family. I felt incredibly sentimental. At the same time, I noticed myself looking around Fentons and wondering about all of the dates that have took place in those booths.
Most of them greeted us in a perfect manner, but one worker had a particular attitude issue. One usual Wednesday, however, two furious voices broke the tranquility of our Burger King bonding. The dispute seemed to happen because of the impolite worker’s annoyed facial expression and vocal tone. Soon after the boisterous dispute started, the manager of the center came out and fired the impolite worker without hesitation. Then, the manager, with a voice like an angel, apologized to the customer and gave him a free burger.
With this concept the restaurant started redefining fast casual dining in America. Founded in Colorado, by Aaron Kennedy, the restaurant grew from a $300,00 business in 1996 to 300 million dollar company by 2013. () With thousands of locations, whom each values the business of all people, the company started to refer to customers as guest in order to fully establish the personal connection with everyone who dine at the restaurant, thus separating the restaurant from the typically restaurant. This rhetorical analysis will explore the purpose, audience, genre, and different rhetorical strategies used. Combining all these aspects, I to market the company to potential guest through a short online animated commercial.
Moving from a small sleepy mountain town in Northern Arizona to the bustling monstrous city of Las Vegas, Nevada fulfilled many of my goals in just a four hour drive. I am eighteen years old, it seems hardly reasonable to have an eighteen year old that has a hard time making the minuscule decision of what to have for dinner- make the decision of what to do for the rest of their life. I know the world is full of opportunities and I plan on taking advantage of as many as possible. Taking this class is an opportunity in itself. During my time in HMD 101 I hope to network with industry executives, deepen my passion for the hospitality and culinary industry, create positive relationships with my peers who are soon to be my colleagues, soak up every ounce of knowledge my professor and teaching assistants
upscale gastropub where you get to split appetizers and dessert for the rest of your life.” She focuses on the hatred she personally
In the essay “Working at Wendy’s,” Joey Franklin states, “I only applied here because I knew I would get hired, says Sara the first night I work with her.” This situation related to my experience when I am hunting the job. In that time, I do not care what my job is as long as I realized that I need to help my family to pay my tuition fees and to other expenses. However, on the first day of my job I am not sure how to associate with another employee and to communicate to the customer because I am
Acquiring a job, whether it be in a doctor’s office or a fast-food restaurant, can transform a person. Jobs tend to educate employees, either indirectly or directly, both about themselves and life in general. In Climbing the Golden Arches, nineteen year-old Marissa Nuñez discusses how her employment at McDonald’s transformed her into a mature and skilled employee. Within her personal narrative, Nuñez mentioned how she faced both pleasant and unpleasant circumstances while working at McDonald’s, all which prepared her for her future career. At McDonald’s, Nuñez learned how to fulfill her role of being an employee by becoming an expert at all the placed stations, dealing with the various types of customers she encountered on a daily basis, and