Strengths Cineplex Inc. is a Canadian entertainment company that operates from one of the busiest cities in the world Toronto, Ontario. Cineplex currently has 162 theatres within Canada under numerous brands such as, Cineplex Cinemas, Cineplex Odeon, SilverCity, Galaxy Cinemas, Cinema City, Famous Players, Scotiabank Theatres and Cineplex VIP Cinemas. With the company's history going back more than a century it is not unusual that the previous decades have been full of mergers, acquisitions and growth that has brought about one of the biggest movie theatres today. Cineplex is a good experience as the movies is a place where people go to enjoy a film together and along with the brand owning a lot of the theatres in Canada, it is fair to conclude …show more content…
With being one of the only theatres in Canada, people are accustomed to saying that they will be watching a movie at one of the many locations that Cineplex owns. Most of the population of Canada only attends the theatre as the market form is currently an oligopoly with there being limited competition and the market being shared only by a small number of produces and sellers. Cineplex has established brand loyalty as it is one of the only businesses providing this service and people are prone to visiting the business for its provided service. The company ensures this as they provide a SCENE card to everyone who lives in Canada and is above 14 years of age: with the card presenting points towards a free movie, 10% off already discounted tickets on Tuesdays, availability to special offers, discounts, contests, earning 1 SCENE point for every $3 spent at any of the 8 restaurants, and even earning 250 BONUS points for the first time a person enrolls or uses their SCENE points. Cineplex has introduced the SCENE card since 2007 and it is a booming success with SCENE having approximately 4.6 million members with 900,000 new members signing up last year and is one of the upcoming loyalty programs. This loyalty program ensures that consumers will repeatedly return to Cineplex to use their SCENE card and receive the rewards. This concept allows consumers to have brand loyalty as they constantly only attend Cineplex to visit the theatre so they are able to use the points. Cineplex therefore implements brand loyalty by engaging their consumers through a loyalty program and providing them a reason to return back and to use the service one
The reason that consumers began renting from Redbox is quite simple. Redbox found a way to make renting movies and video games easy and convenient for the customer. They began by teaming up with CoinStar in 2005 and placed their Kiosk machines in similar locations, such as grocery stores, drug stores and other high traffic areas (Heffes,2011). These were the most frequent places that consumers accessed. By the end of 2009, there were more than 19,000 Redbox locations in (Heffes,2011).
JB Hi-Fi is an Australian retailer or seller of consumer electronics, as well as a supplier of video games, Blue-rays, DVDs and CDs either second hand or brand new. It is a chain store which its headquarters are located in Melbourne. https://www.jbhifi.com.au/General/Corporate/Consumer-Matters/ Over the years JB Hi-Fi has grown rapidly beginning from just one, JB Hi-Fi now has two hundred and ten stores across Australia.
Theaters are in the business of selling things and advertising and that's how they make their money. For example, if the people started bringing in their own food the movie theater wouldn't have enough to pay the staff and expenses. So they would have to raise movie ticket prices and have more Ads. They don’t allow us to bring food so they don’t have raise prices. In the article from Scope,” If consumers stopped buying food, owners would have to raise ticket prices even higher.”
Major cities built theaters where audiences would gather to enjoy live
I walked into the theater that was playing Jumanji and instantly smelled popcorn which made my mouth water. The theater was a decent size holding a little over a hundred people and consisted of six sections with tables, chairs, and a bar counter in each. I picked a seat in the back of the movie theater, so I could observe everyone in front of me. The seats were nice and cushy which was important because you were going to
Several others; Universal Pictures, United Artists, and Columbia Pictures, nicknamed “The Little Three”, added additional movie sales, but were not as successful because they lacked one of the three stages of the vertical integration. In order to keep up with the increasing production of films, film studios had to increase the amount of movie theaters. Tons of theaters were built. Most of them were so grand that they acquired the nickname, “picture palaces.”
“I was at the point where I knew I would never use them all but I didn’t want to throw money away and I didn’t want to re-gift them. What I did want was to cash them out. In the U.S. there are services where you can convert gift cards to cash but not in Canada.” As Frances Ho has a problem of using gift cards, she and Zaheed Poptia decided to created a private company named CardSwap. It is an online service where consumers can convert unwanted gift cards into cash.
The cinema theatres earn their revenue through the three big cinemas in the UK market (Grater, 2016). Odeon Cinema gain a competitive advantage through obtaining the right screen first-run films with the lower average cost per screening and then re-equip their cinema with the 3-D viewing, Odeon also offer 40% off returns to their customers in a particular month, they also offer limitless which make their customers capable to see the films they want as often as they like, the cinema also offers the sound technology along with stadium seating to provide the best experience for customer to watch the movie as their competitive strategy (Company website, 2018). Odeon cinema has a capability regarding their prices for the ticket which include the facilities, location near with customers and even try to compete themselves with the local cinema (Company website,
The largest contributor to the problems plaguing the Eastman Kodak Company is its failure to predict, innovate, and establish market share in the imaging industry’s change to the digital sector. The success experienced by Kodak in the last 100 years was a direct result of their ability to adopt disruptive technology with regards to film sales and development to stay one step ahead of its competitors. Their refusal to do the same at the start of the digital age slashed any chance of major success down the road for the company. Table A1. SWOT Analysis.
Cinemetrix is a full-service video production company that is based in Toronto. Their services run the gamut from corporate video production services to covering live events and performances as well as aerial photography and online video marketing. They can handle small jobs that only require a single camera or more elaborate multiple camera productions. With over 25 years of experience, Cinemetrix knows how to deliver to clients exactly what they are looking for. Their talented team handles all aspects of pre-production and post-production as well as the actual shoot, so all the client has to do is show the final product to potential customers to increase their sales.
“Digital technology is expected to reach the traditional image quality. Powerful software enables the producer to use more special effects at lower cost and reduce the risks involved in the production of a film” (Casassus, Wei, 2010). 4.3.2.3 Marketing and Customer Service Both Cinemark and AMC provide online services to enhance their marketing abilities to their customers such as using smartphone applications, which enable their customer to access to showtimes and tickets for any theatre in the United States and getting coupons and rewards.
One of their key strategies in meeting this goal is a focus on customer service in order to create an experience for its consumers. Another one of their strategies is to ignite their emotional attachment with consumers. They also have
First of all customer means A person who buys goods or services from a shop or business, loyalty means the state or quality of being loyal, faithfulness to commitments or obligations. So Customer loyalty is the key objective of customer relationship management and describes the loyalty, which is established between a customer and companies, persons, products or brands. “Customer loyalty is an essential aspect in any organization whether it is offering a good or providing a service. “Many organizations are looking for various ways to increase their customer loyalty as it has a positive effect on the profitability of the organization.” (Gremler 1996: 171, Abdullah et al. 2000: 826).The individual market segments should be targeted in terms of developing customer loyalty.
As a business, MBO have to ensure create a healthy growth rate in all areas of the business MBO cinemas spread to 26 outlets with 191 screens that can make the strong in third biggest cinemas in Malaysia. These business customer are happy to get as many of the region close to many and big shopping mall. Also our customer can enjoy our live stage performance. All the outlets located in the mainly shopping mall in every city. With this, the moviegoers can go in nearly place to feel the amazing viewing of this