Outsourcing Case Study: Air Canada's Airline Industry

One of the main issue was the lack of communication and understanding between the key decision makers and IT team. These two parties were very disconnected in

One of biggest roadblock that companies have to face is to invest a lot of money on implementing a software system and have employees ignore it and keep trying to do the task in their own way. This the reason why the provider that you choose for implementing your software have to be a natural fit for the organization. If the owners and employees have the same passion and understanding of the product that they would implement the result would be a success (Phillips, 2016).

The Canadian Dairy Commission, established in 1966; unlike other Crown corporations was established to regulate the Canadian dairy industry by setting reference prices and monitoring the supply (‘Meeting’, 2005, p.58). During the 1970s the federal government struggled to find a solution to the operational, financial and labour challenged of the postal service. Thus in 1981 saw the conversion of the Post Office Department into a Crown corporation, now knows as the Canada Post (‘Meeting’, 2005, p.36). More recently, in 2002, the Canadian Air Transport Security Authority became a Crown corporation to manage key aviation security services in Canada. These key aviation security services were previously provided by airlines, airports and other, but after the widely publicized terrorist attacks in the United States, were considered as inadequate by the public (‘Meeting’, 2005, p.9).

Alaska Airlines. Alaska Airlines has invested in satellite-based technology that assists aircraft pilots with driving through fogs and similarly bad weather conditions. This allows for less flight delays and an increase in passenger safety. Alaska Airlines also utilizes an on flight program that reports customer surveys to the aircraft staff which helps reduce the number of complaints that passengers have. In 2013, Alaska Airlines received an on-time performance report of 87.25%, in which only 12.75% of flights were either delayed or canceled (Hopewell).

Case Analysis #1 – “Southwest Airlines: Is It Still the King of Cheap Flights” 1. Answer the questions at the end of the case. 1. Airline customers can be segmented in a variety of ways. Two of these include by purpose of travel and their destinations.

One issue that Gansler and Lucyshyn see as a key issue in outsourcing is keeping a competitive environment. This issue is very important to local government that outsources. When I worked for local government as an IT specialist, we had a government contractor that won a 2 year bid for IT support. Apparently we could not fire them without paying a hefty penalty. This contracting company was incompetent from the start, they did a terrible job at basic IT support and could not even start to do diagnose some of the more complicated information Technology issue.

Abstract The Wilkerson Company started facing declination in profits due to the price cutting on their pumps. On the contrary, while the price pumps were decreasing to record numbers, the flow controllers, which controlled the rate and direction flow of chemicals, could increase its prices without significant loss or any competitive response. Wilkerson, his controller, and manufacturing manager developed an activity-based cost model (ABC) to better comprehend the various demands that each product line makes on the organization 's indirect and support resources. Exhibit 1 showed us our operating results, Exhibit 2 showed us our product profitability analysis, Exhibit 3 displayed our product data, and Exhibit 4 was a compilation of the monthly

The Avro Arrow CF-105s fall was not only an economic disaster but a huge loss of Canada’s independence. Research Question: Why did the fall of the Avro Arrow CF-105 have such a big effect on Canada? Introduction Paragraph: The Avro Arrow CF-105 was the first step towards the future of aviation for Canada, triggering the creation of jets that we know today. On March 25, 1958, the infamous Avro Arrow made its very first test flight.

Looking at the respective case studies, SIA, EA and Lufthansa have shared similar challenges like striving for cost effectiveness and differentiation from competitors. Despite these similarities, SIA and EA seem to have survived throughout as an individual highly recognized brands while being involved in Star Alliance overshadows Lufthansa. As well, Lufthansa also operated with higher labor costs than low-cost players or emerging market competitors – years of union advocacy, pension fund obligations, and industry regulations forced these airlines to devote a larger share of revenues towards labor benefits. EA advantage mostly comes from government support and their self sufficient in fuel compared to the other two airlines. External factors like fuel prices or government factors may affect the airlines, but the root of sustaining competitive advantages still lies within the organization’s strategies and core values in order to gain

Johnson International Corporation (JIS) is a global company that offers logistical support to the military and private companies which employs 100 people and it is largely located in US, Europe and Far East. It has been doing business for last 15 years and it had a net income after tax of $10 million. 70 % of their business is related to military sector and its focus is to provide logical support to military and private sector. In this company the president and chief executive officer were the same person and he/she was responsible for the overall activities of the company. The company has cut the budget in various field including the budget in IT capital and human resource which includes training for employee.

In the early 2000s, The Boeing Company faced many challenges with increasing competition in the commercial aircraft market. To remain competitive, they began the development of their 787 Dreamliner aircraft using an unconventional approach in terms of supply chain management. The historical approach that Boeing used on previous aircraft designs required Boeing to procure raw materials and subassemblies from several different suppliers and manufacture the final assembly in house. Dreamliner sought out to be the first of Boeing 's kind to outsource 70 percent of its major subassemblies under a Partnering for Success initive (5) , leaving Boeing to assemble the final assembly performed in-house. Build airplanes the same way the automobile industry

Its clients are individual users, specialised businesses, and institutions such as government, science, defence, spatial and educational organisations. To meet and respond to its customers needs, IBM creates, develops and manufactures many of the world 's most advanced technologies, ranging from computer systems and software to networking systems, storage devices and microelectronics. 3) Internal and External Analysis A) Porter’s Value Chain Analysis: This model describes the activities that take place in a business and relates them to an analysis of the competitive strength of the business. Value Chain Analysis is one way of identifying which activities are best undertaken by a business and which are best provided by others ("outsourced").

Not able to estimate the potential and size of change coming its way, has stagnated the company in the long run. Referring to the era of mainframes being hit by Apple, it was indeed foreseeable that the mainframes were at a decline stage in their life cycle (Exhibit 1) making them a ‘Dog’ product as per the BCG matrix analysis (Exhibit 2). IBM had enough time and resources

For instance, with the global financial crisis and later the Eurozone crisis, the number of travellers has significantly reduced due to economic hardships. This has affected the profit levels of the airline as well as slowed down its growth prospects. The airline also faces intense competition from other low cost airlines forcing it to extensively invest in product differentiation to counter the competition. This is an expensive

2.0 Inputs - Transformation Process - Outputs 2.1 Inputs Operations management concerns with the conversion of inputs into revenue-creating outputs through the transformation process (Mahadevan, 2010, p.5). Slack et al. (1995 cited in McMahon-Beattie and Yeoman 2004, p.30) mention that inputs are divided in transformed and transforming. Transformed are those that are transformed in some way and transforming inputs are those that are used to carry out the transforming process.