Charge Nurse's Dilemma

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Valerie, I agree with you, the solution to these problems begins with the charge nurse, Sherry. The charge nurse seems preoccupied and does not give James the time he needs. He is a new nurse to the unit and has questions about this type of surgery and it is the charge nurse’s responsibility to make him feel at ease. Like you stated, the charge nurse should have went and spoke to the patient and try to understand what the issue or issues were with the patient and why she was being nonverbal towards James. The patient’s safety and satisfaction are of utmost importance, it not only reflects on the care given, but the organization as a whole. By law, a nurse cannot just stand by and watch unsatisfactory care being given, the nurse has an

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