Emotional Intelligence In Social Work

Personal Identity and Managing Personal Values Who I identify as, the groups that I belong to, and the values I have will knowingly and unknowingly attach a level of privilege and power that can and will impact my professional identity and the work I do as a professional. The purpose of this paper is to examine how my identity could impact my work as a social worker, how my personal values conflict with my professional values, and to recall a time when I reduced the participation in oppression. The groups of which I belong can impact my ability to help individuals and communities in a number of ways.

The basic purpose of social work is to help individuals improve the quality of their lives. Social work is a helping profession and, resultantly, social workers are oftentimes referred to as change agents. They empower individuals, families, groups, communities, and organizations to reach their full potential and enable them to make the necessary changes in their lives. They encourage clients to be self-determined and reinforce their ability to change and to focus on their own needs. Social workers strive to make contributions to the knowledge base of this profession.

Modern social workers are frequently tasked with certain objectives by their agencies, which leave little room for any work beyond specific treatments and timeframes (Gitterman & Knight, 2016). Although social workers are bound to the set of ethics put forth by the NASW, practitioners are often limited to focusing on the issues of the individual rather than the larger societal issues that may be behind those concerns. Additionally, many social work students end up working in direct practice, rather than macro work. There is a need for social workers to engage at the macro level in order to facilitate community organization and empowerment. Critics suggest this theory may not take into account the unique experiences of each individual and perhaps key characteristics of the individual or group are not taken into consideration (Sadan, 1997).

Based on the reflection of emotional intelligence case study on Kathy Smith, she is a experienced and competent project manager with ambitious, determined, confident and goal oriented. With the assigned of oversee a multimillion-dollar chemical plant construction project in southeast asia, she need to work with a team of local people. The working style of Kathy is top to down which is directive and performance-oriented. In my understanding of this case study, Kathy Smith is a person that lacks of cross cultural intelligence and competence. Despite experiencing problems with the team, she tend to persists in her own normal approach to work.

I have a better understanding of it and I feel that my results were on pair with what I thought. “Emotional intelligence (EQ) refers to the array of personal-management and social skills that allows one to succeed in the workplace an in life in general” (Sterrett, E. A. (2000). Manager's Pocket Guide to Emotional Intelligence: From Management to Leadership). I think that the definition of EQ is how I see

Social workers are dedicated to helping others, and overall improving a communities well-being. Through this profession various approaches are articulated and practiced to uplift, and improve the most vulnerable populations. The most popular perspectives are the strengths perspective, Feminist, and Ecological. Through these perspectives they all give unique insight towards the same issue. Social workers exercise all perspectives, as one may work better than another in diverse circumstances.

Practice based on empirical knowledge helps reduce bias, enables workers to study interpretations, perspectives or alternative solutions, and makes social workers more accountable for their decisions JD Hudson (1997). The dialogue between theory and practice In the past and present, there is hesitation among practitioners in social work to adapt theory and research because they feel that the reference to theory is the loss of connection with reality when practicing social work. In order for the social worker to be an effective practitioner, man must have a sound theoretical basis and this is not easy to achieve.

Social work is a profession that dedicates its efforts to ensure the well-being of individuals and the well-being of the society as a whole. The primary mission of social workers is to meet the fundamental needs of every person, especially the ones with special needs such as those who are oppressed, vulnerable and the people living in poverty. As a social worker, I intend to use these core values such as service, integrity, and dignity as guidelines to my work to make a difference in the lives of as many needy people as I can. My main goal will be to offer services to needy people to help them solve and overcome social problems that they encounter each day in their lives.

They also assume responsibility for the development, implementation, and management of social services that they provide. The social work profession employs the world with skilled workers that use the tools and resources available to them to advance the lives of others. Individuals in this career field are capable of ethical decision making and are advocates for positive social change for the oppressed

In the reading, the author discusses throughout the chapter skills and techniques in the middle phase of working with a service user. Honesty is a value that is highly respected in the social work profession because it creates authenticity and trust in the therapeutic alliance. I agree with the statement completely, as I believe that being honest in regards to what one is feeling as a social worker allows the service user to be honest with how they are feeling as well. Further, it is explained that empathy is of vast importance when working with a service user in order to connect, help them uncover what they are feeling, and find specific approaches and techniques that would be beneficial to the service user. Although I agree that empathy is an important skill for a social worker to have when working with a service user, I feel that at times it can be an issue.

Emotional intelligence is an important factor which influences an individual success in their life (Ishak, Chiu, Rahim, Mahat, Hashim, Mutalib and Jdaitawi, 2013). “Intellectual intelligence contributes only 20% to one’s success while the remaining 80% of a person’s success in life is contributed by emotional and social intelligence” (Goleman, 1997). Yusof and Yaacob (2012) had mentioned that in their study that “Emotional intelligence is one of the main aspects of the National Education Philosophy”. Through the National Education Philosophy the important for emotional intelligence is extremely obvious and essential as intellectual intelligence and spiritual intelligence. If the students possess positive emotions towards their course, they

Introduction The social work profession, was based on values that contributed not only to its own professional development and to helping different service user groups, but also to the development of societies in general. Describe how theories and research (EBP process) inform our professional knowledgebase. A clear theoretical perspective guide and influences social work practice in five key areas: observation, description, explanation, prediction and intervention.

Considering that, the situation is difficult, as the object of social help is personality that is understood as a unique and solid system which is dynamic in itself. So the social worker in the process of social help encounters himself with the challenge to help a person to primarily restore his worthiness which would let him to solve his problems and not, conversely, resign and live with them. Yet the social work actually still impresses with its aspirations more than with concrete and tangible achievements or prestige (Kavaliauskienė, 2005). The objective of a social worker is noble, but often he confronts himself with unsolvable tasks. This situation raises because of the twofold orientation of social work: on one hand, it is directed towards a person, but on the other hand, to the society; that is, the direction goes towards a whole and towards its part – the community and the individual – by trying to reach their interaction and consistency.

EMOTIONAL INTELLIGENCE Emotional intelligence can be defined as “the capacity for recognising our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationship” (Poole and Sewell, 2007). This attribute is strongly linked to managing relationships and can play a significant role in team working. Having empathy for others during my teenager years, and always being the one people chose to talk to made me think I scored high in that attribute. However, after experiencing the leadership & employability group project, it seemed I had mislead myself confusing having empathy with what emotional intelligence really is. Blumenfeld et al.

Searching for the words “Emotional Intelligence” in (thesaurus.com, 2018), would give the meaning; “the capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically”. Emotional intelligence is the key to both personal and professional success. In many years, emotional intelligence has been considered as a requirement in order to achieve effective leadership (Yusof, et al, 2014). This essay will discuss the definition of emotional intelligence and explain it in depth, it will preview and explain the four areas of emotional intelligence, how these areas are used, and then will explain a bit of leadership and how can leadership be effective mentioning some of the areas of