Reflection Of Emotional Intelligence

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Based on the reflection of emotional intelligence case study on Kathy Smith, she is a experienced and competent project manager with ambitious, determined, confident and goal oriented. With the assigned of oversee a multimillion-dollar chemical plant construction project in southeast asia, she need to work with a team of local people. The working style of Kathy is top to down which is directive and performance-oriented. In my understanding of this case study, Kathy Smith is a person that lacks of cross cultural intelligence and competence. Despite experiencing problems with the team, she tend to persists in her own normal approach to work. This might be a sign of lacking awareness of problem.

Emotional intelligence refers to a person’s abilities to perceive, identify, understand, and successfully manage emotions in self and others. Being emotionally intelligent means being able to effectively manage ourself and our relationships. A leader need a high degree of emotional intelligence to regulate their emotions and motivate others.
To be a successful leader, emotional intelligence become an important course of growth and development of leadership in terms of building blocks in establishing relationship and deepening relationship with subordinates.
According to Goleman’s emotional intelligence model (2001), four component include self awareness, self management, social awareness and relationship management.
I found out that Kathy Smith is lacking in the area of social

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