‘The human spirit must prevail over technology’. – Albert Einstein With advancement of technology and popularity of applications like WhatsApp for communication at work place, many organizations face challenges in framing their communication related policies at work. While formal and hierarchical forms of communication are more authentic, it is the informal mediums of communication like WhatsApp that actually help in creating a bond between employees thereby having an impact on their productivity. The paper gives insights into the growth of this powerful application and the advantages and disadvantages they could have on employee productivity Introduction With the growing popularity of smart phones, there has been a dramatic shift in internet …show more content…
Most informal communication at the workplace takes place through these relaxed tools (Cross, 2002). Some times free and open discussions play an important role for productivity as creative energies are released better in an informal environment. Particularly during the process of knowledge management, skills are transferred effectively and management of knowledge becomes easier through the use of Social Media Applications like WhatsApp. This phenomenon can lead to behaviors that are discretionary and spontaneous that allows continuous scope for experimentation. The information shared through these informal networks is essential to organizational effectiveness. This could also lead to a flow of healthier communication to resolve more complex employee related issues (Gravili, 2010). In many cases this type of communication is also cost effective in
Everyday we are bombarded with ads and marketing campaigns to purchase a specific product. The choices seem endless as we stand on the cereal isle and debate between Frosted Flakes and Cheerios. With each product comes a slew of behind-the-scene personnel working diligently to triumph over their competitors. Knowledge Management is a complex system of creativity, innovation, and history compacted into one stream, made to create that advantage to help you choose Frosted Flakes over Cheerios. Today, social media trumps all other venues in markets with its accessibility, and affordances.
Russel argues that the high accessibility smartphones contribute is a positive attribute for the advancement of communication, deep attachments and large amounts of time spent on smartphones argues otherwise . The author argues smartphones are so readily available to people, that gives them the freedom to communicate at any time, initiating more conversations. Although that may be true smartphone users are now constant dependency on their phones to connect them with their wide-ranging social network prohibiting them from focusing tasks in the moment Written in 2005 smartphones were a very recent phenomenon . Do to this fact Russel failed to see the future implications of a device with such broad functionality. Bill Thornton, author of “The
Because of this, communication could assist in attaining a
Communication is a tool with which we exercise our influence on others, bring out changes in our and others’ attitudes, motivate the people around us and establish and maintain relationships with them. Communication makes a major part of our active life and is a social activity. People communicate in both personal and professional capacities for a variety of different reasons. In a work setting people may communicate to build relationships; maintain relationships; gain and share information; gain reassurance and acknowledgement; to express needs and feelings and to share thoughts and ideas. Share knowledge and ideas with others is critical for modern advancement and to make room for new ideas, especially as our technology stacks become increasingly complex and specialized.
Too much screen use induces less communication between people and more time spent using technology. Technology used in our society in the same way. Sometimes people use television to forget about a hard time at work, others using phones in public, so they don’t have to interact with other people. “Little by little, technology has become an integral part of the way that people communicate with one another and has increasingly taken the place of face-to-face communication. Due to the rapid expansion of technology, many individuals fear that people may be too immersed in this digital world and not present enough in the real world,”.
By definition, computer-mediated communication (CMC) is communication about or by means of computer technology (Thurlow, Lengel, & Tomic, 2004). The transition of computers from highly specialized technology to personal possessions contributed to the increase in investigations relating to CMC (Thurlow, Lengel, & Tomic, 2004). The study of CMC has been widely applied, allowing for discussions of all forms of human communication via the means of a computer. Some of those disciplines through which CMC has been studied include psychology (Gackenbach & Ellerman, 1998; Kiesler, Siegel, & McGuire, 1984), politics (Dahlberg, 2001; Hacker & van Dijk, 2000), and education (Berge & Collins, 1995; McComb, 1994). In addition, CMC has also been widely studied
This is a good way of increasing employee 's motivation and if used properly always have positive effects on the normal business
Meetings can be formal or informal, depending upon the issue being discussed. Informal meetings tend to be spontaneous and with no set agenda, are in a relaxed environment (such as at a colleague’s desk) and can be one-on-one. The topics covered in an informal meeting can vary, from discussion on things such as employee absence or illness, working days or minor employee grievance issues, as well as a short overview of recent news/ information that certain employees would need to know in order to carry out their work in an informed manner. Formal meetings tend to take place in an environment that denotes the more serious tone of the discussion – places such as official meeting rooms or management offices – and can be internal (management
In today’s era of technology, many breakthroughs have surfaced. Most of these advances have benefited us in previously unimaginable ways. Some of those advances include; text messaging, social media and smartphones. These advances have changed the way many people operate. Although these tech feats have changed the way people interact and communicate with each other, most people overlook the complications that can occur with how simplified our lives have become.
Informal employee networks are inexpensive. This is a way of experts to share knowledge and ideas. Formals groups are groups that are controlled by senior officers. The people in that group doesn’t have much informal communication between them but the informal networks are the best in tackling problems. They are independent too.
Social media increases productivity. This tool offers more information, including new events and information can be accessed at any time of the day and night. Studies have linked the use of internet / social media with academic success as well as better job performance and job prospects. Social Media has positive and negative impacts, examples of positive impacts can recogrize and built relationships with many people and the negative impact is it can make a crime.
Many barriers are associated to communication that reduces its efficiency, we will discuss in this report the main obstacle that prevent the communication to be effective. II. The communication barrier: Researches have shown that a greater physical distance between employees can create communication problems in the workplace. People are likely to interact more frequently with those who are nearest to them, those who are at a distance of over 30 meters apart are far less likely to communicate with each other, Where employees are expected to work as a team this distance can have a considerable impact on the efficiency and productivity. To solve this issue it’s recommended to firms to decrease the distance between the different offices and departments in the workplace that will give more chance to employees
Businesses and organisations are relying on it and are gaining benefits from it. Communication Technology impacts on public and private life The modern methods of communication play a significant role in both our private and public life, commonly positive but they can also have negative effects. Through social networking sites, we can find people sharing the same interests as us, hence, making new friends or even finding a suitable
The world we live in today is predominately changing with the advancement of digital communication in the daily aspects of our life. The rapid growth and evolution of digital communication, has resulted in it now becoming the backbone of the way we interact with other people. Beginning from simple 160-character SMS messages to text’s influence on the internet including Facebook, Twitter, Blogs and Instagram and then introduced on our mobile phones with BBM and whatsapp; digital communication has become a part of our spoken discourse. Digital communication in every aspect has impacted our lives as it helps jobs and businesses communicate a lot faster through e-mail, multimedia and texting.
Introduction Information communication technology provides the society with new communication capabilities. People can now communicate with others using videos from others of different parts of the world, instant messaging, social media sites like face book, twitter which allows people to remain in contact and communicate and share information easily and on regular basis. The world has become a global village. Internet and computer has made the communication process very fast and has also united people.